![]() Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).Ĭompensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Ĭorporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. I highly recommend Broadstone Heights to anyone looking for a well-maintained, community-focused living environment, and I am excited to soon call Lauren and Broadstone Heights my new home.We welcome all work backgrounds to apply! Successful employees have come from these industries: Lauren Santistevan is a true asset to Broadstone Heights, and I am eagerly looking forward to experiencing the excellence she brings to this community. I am excited about the prospect of being part of a community where the property manager genuinely cares about the residents and works hard to make everyone feel at home.Ĭhoosing a place to live is not just about the physical space but also about the people who manage and care for the property. Her professionalism, attention to detail, and genuine concern for the well-being of the residents have set a positive tone for my upcoming residency. I am currently in the process of moving to Broadstone Heights, and I am already incredibly impressed with the outstanding service provided by Lauren Santistevan, the property manager.įrom the very beginning, even before my move-in date, Lauren has gone above and beyond to ensure a smooth and stress-free transition. Anticipating a Fantastic Living Experience Thanks to Lauren Santistevan! ![]()
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